Your Privacy & Video Consult Security

Frae of Zen
Frae of Zen

We take your privacy seriously. Here’s how we protect your information:

  • Secure video platform: All consultations take place over encrypted connections.

  • Confidentiality: Only you and your healthcare professional are present.

  • Data protection: Personal health information is stored securely in compliance with healthcare privacy regulations.

  • Sharing information: Your consultation summary is only shared with your GP or referring clinician, unless you give consent.

If you have any concerns about your privacy, please contact our support team.

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